NRNAINA OPC PRIVATE LIMITED
Website: www.nrnaina.com
Address: No.164, Yallamma Temple Road, Near Patalamma Temple, Chikkabegur, Begur, Bengaluru – 560068
Email: NRS85322@gmail.com
Mobile: 9571585322

1. Overview

At NRNAINA OPC PRIVATE LIMITED, we take great pride in offering beautifully handcrafted items, wooden creations, and home décor products made with care and craftsmanship. Each product is carefully inspected before dispatch to ensure you receive only the highest quality.

If you are not completely satisfied with your purchase, we’re here to help you with an easy return and refund process.

2. Return Eligibility

  • Returns are accepted only for damaged, defective, or incorrect items received.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
  • Return requests must be made within 7 days of receiving your order.
  • Proof of purchase (such as an order ID or invoice) is required.

3. Return Process

  1. To initiate a return, please contact us at NRS85322@gmail.com or call 9571585322 with your order details and a description or image of the issue.
  2. Once your return is approved, you will receive instructions on how and where to send the product back.
  3. Please ensure the product is securely packaged to avoid damage during return transit.

4. Non-Returnable Items

Certain items are not eligible for return, including:

  • Custom-made or personalized items
  • Products damaged due to misuse or mishandling by the customer
  • Items purchased during sale or clearance events

5. Refund Policy

  • Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
  • If approved, your refund will be credited to your original payment method within 5–6 business days, depending on your bank or payment provider’s processing time.
  • Shipping charges (if any) are non-refundable unless the return is due to our error (wrong or defective item).

6. Exchange Policy

We currently do not offer direct exchanges. If you wish to replace an item, please request a refund and place a new order once your refund has been processed.

7. Contact Us

For any questions or assistance regarding your order, returns, or refunds, please contact us:

NRNAINA OPC PRIVATE LIMITED
📍 No.164, Yallamma Temple Road, Near Patalamma Temple, Chikkabegur, Begur, Bengaluru – 560068
📧 Email: NRS85322@gmail.com
📞 Mobile: 9571585322
🌐 Website: www.nrnaina.com